Hotel Nautilus – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
20 Av Norte No 172 Esq Calle 6 Bis, Playa del Carmen, 77710,
-
Close to the beach
Great
8.4
8.3
/10
Loved by Hotel Nautilus guests
Perfect location
Helpful staff
Spacious rooms
Free coffee
"Very good located close to the beach, park, city centre, restaurants, big supermarket, bus station, ferry: all on walking distance."
Wouter from Netherlands
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"The rooms were large and very clean with good, hot showers."
kmcclinchey from Canada
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"The location is perfect. so close yhe beach and city center."
Senem from Germany
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Family-run hotel steps from 5th Avenue and Playa del Carmen Beach
Amenities
Hotel Nautilus offers an outdoor swimming pool with a shallow end and sun loungers for year-round use. Free public parking is available on-site, though limited to 7 spots on a first-come, first-served basis. The 24-hour reception desk provides tour information and luggage storage for guests.
Rooms
Each air-conditioned room includes a private balcony, a TV, and an in-room safe. Spacious triple rooms accommodate up to six guests, making them suitable for families or groups. Private bathrooms feature a bath or shower with good pressure and hot water.
Location
The hotel is located 3 blocks from the shops and restaurants of 5th Avenue and 4 blocks from Playa del Carmen Beach. Playa del Carmen Bus Station is also 3 blocks away, offering easy connections to Cancun and Tulum. Xcaret Eco Park is a 15-minute drive from the hotel, and Cancun International Airport is 45 minutes away.
Services
The 24-hour reception staff are available to answer questions and arrange local excursions. Free WiFi is provided in public areas, and daily housekeeping keeps rooms tidy. Safety deposit boxes at the front desk allow guests to store valuables securely.
Family-Friendly
The family-run atmosphere delivers personalized service, with staff who know the area well. Spacious triple rooms let families stay together in one room without squeezing. The hotel's central location puts local eateries, nightlife, and the beach within a short walk.
Highlights
Location: 3 blocks from 5th Avenue, 4 blocks from beach
Rooms: Triple rooms for up to 6 guests with private balcony
Parking: Free on-site parking, 7 spots available
Services: 24-hour reception with tour desk
Pool: Outdoor pool with shallow end open year-round
“This family-run property provides a grounded experience in Playa del Carmen. Its roomy accommodations particularly suit families or small groups wanting to be near the action without sacrificing tranquility. I appreciate its location that balances proximity to both the beach and 5th Avenue.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Queen Room
2 persons
23 sq. feet
1 Double bed
Air conditioning
Balcony
room details
Twin Room
2 persons
23 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Triple Room
2 persons
34 sq. feet
3 Double beds
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
No pets allowed
Security
Luggage storage
Fire extinguishers
Services
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Sun loungers
Shallow end
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Hotel Nautilus Location
20 Av Norte No 172 Esq Calle 6 Bis, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
6 minutes' walk
Lively pedestrian street filled with shops, restaurants, and vibrant nightlife. A hub for local culture and souvenirs.
3D Museum of Wonders
12 minutes' walk
Interactive museum featuring stunning 3D art. Perfect for unique photos and a fun experience for families and couples.
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
Art museum dedicated to Frida Kahlo's life and work. Offers insights into her influence and colorful art pieces.
Nuestra Senora del Carmen Catholic Church
12 minutes' walk
Charming church known for its beautiful architecture and serene atmosphere. A great spot for reflection.
Cenote Carwash
11 minutes' drive
Hidden cenote ideal for swimming and relaxation. Offers tranquil surroundings and some snorkeling opportunities.
Playa Mamitas
20 minutes walking
Popular beach for sunbathing, water sports, and beachside bars. Great for families looking to enjoy the sun.
Coco Bongo
6 minutes' walk
Famous nightlife spot with spectacular shows and live performances. Ideal for thrill-seekers wanting fun after dark.
L'Osteria Di Playa
1 minute' walk
Cozy Italian eatery known for handmade pasta and wood-fired pizzas. A great choice for casual dining.
La Brocherie
3 minutes' walk
Charming French bistro with delicious rotisserie chicken and an inviting atmosphere. Vegetarian options available.
Kaxapa Factory
3 minutes' walk
Venezuelan restaurant offering savory arepas and fresh juices. Perfect for a casual meal with local flavors.
Coco Bongo
6 minutes' walk
Live entertainment venue with high-energy performances. Offers family-friendly shows and a vibrant atmosphere.
Corazon de Mexico
10 minutes' walk
Cultural venue hosting concerts and events. Enjoy a variety of music while immersing in local traditions.
Tips on navigating the city
City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 14 min · 3700 ft
Cozumel (CZM) 51 min · 21.1 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 11:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of rooms:
25
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 171 verified reviews
8.3 /10
Great
84 %
Recommend
Cleanliness
8.7/10
Comfort
8.5/10
Facilities
8.2/10
Free WiFi
8.4/10
Location
9.3/10
Paid Wi-Fi
7.5/10
Staff
9.2/10
Value for money
8.8/10
Pros
Comfortable bed
Perfect location
Kind staff
Free water
Cons
Dirty stains
Bad smell
Broken screen
Low pressure
Guest reviews
based on 284 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Nautilus
How far is Hotel Nautilus from Playa del Carmen Beach?
Hotel Nautilus is located 0.5 km from Playa del Carmen Beach.
What are the check-in and check-out times at Hotel Nautilus?
Check-in is at 15:00 and check-out is by 12:00.
What amenities are included in the rooms at Hotel Nautilus?
Rooms include air conditioning, a flat-screen TV, a safe, and a private bathroom.
Is there an outdoor pool available at Hotel Nautilus?
Hotel Nautilus features a year-round outdoor pool with sun loungers.
Does Hotel Nautilus provide parking facilities?
The hotel offers free public parking nearby, subject to availability.
What dining options are available near Hotel Nautilus?
Nearby dining options include Cafe Andrade, Das Brot, and El Tapas & Company, all within 0.5 km.
How far is Hotel Nautilus from the nearest bus station?
Hotel Nautilus is 0.5 km from the Playa del Carmen Bus Station.
What local attractions are close to Hotel Nautilus?
Nearby attractions include 5th Avenue shopping and dining, and the Cozumel ferry terminal.
What languages does the staff speak at Hotel Nautilus?
The staff at Hotel Nautilus speaks both English and Spanish.
Does Hotel Nautilus offer internet access?
Free Wi-Fi is available in public areas of Hotel Nautilus.